Raymond G. Cervantes, RN, MSN
San Juan de Dios Educational Foundation, Inc. Hospital
Background of the Study
The development of efficient and effective health care teams in nursing presents a significant challenge. An important leadership intervention embattled at improving team performance would involve the creation of a distinct health care team program. In San Juan De Dios Educational Foundation Inc. (Hospital), several initiatives have already been developed to evaluate teamwork strategies of the nursing staff in the institution, but less have been developed to gauge the first level managers’ teamwork-based management strategies not just within units but across units of the institution.
The paradigm shift to provide care in teams has been well founded to give a potential improvement in the performance that comes with teamwork as a critical need in health care, particularly those in leadership roles in the nursing profession. To elevate team efforts and strategies, this study analyzed the extent of teamwork-based management strategies of Charge Nurses and Unit Managers and developed a program for First Level Nurse Managers’ Team Relationships Unified by Sustainable Teamwork Management and Engagement (T.R.U.S.T. – M.E.).
This study utilized a quantitative-descriptive-correlational research design. Employing this method effectively evaluated the extent and the association of the first level managers’ teamwork-based management strategies. This study also analyzed the association of first level nurse managers’ profile and the extent of their teamwork-based strategies under the specific parameters of trust, team orientation, back-up, shared mental model and team leadership from the Nursing Teamwork Survey (2012) with 4-point scale evaluation. The researcher utilized convenience sampling and was participated by 18 Unit Managers, who were evaluated by 35 Charge Nurses, and Charge Nurses who were evaluated by 148 Staff Nurses.
Keywords: Teamwork-Based Management Strategies, Trust, Team Orientation, Back-up, Shared Mental Model, Team Leadership, First Level Managers, Charge Nurses, Unit managers, Staff Nurses, Team-Based Enhancement Program, T.R.U.S.T.-M.E Program.